The current novel coronavirus (COVID-19) outbreak, which began in December 2019, presents a significant
challenge to all of us.
Our customer's and staff well-being is extremely important to us and we have taken steps to minimise the
impact of the virus.
This statement sets out our plan in protecting our employees, our customers and the general public as we go
about our daily work.
What you can expect from us:
All our staff will be equipped with an anti-bacterial pack for the duration of the crisis. This will include antibacterial
spray, gloves and wipes.
They will be instructed on best practices with the pack.
If any of our staff show any signs of the virus they will be asked to self-isolate for 14 days or less if they are tested
All staff have let us know of their overseas travels since the 19th February and must report any future travel outside
of the UK.
If any staff member travels to a Category 1 country or area, they must self-isolate for 14 days and take advice from NHS 111.
If any staff member has travelled to a Category 2 country or area, they may return to work but if they develop symptoms they
must self-isolate and call NHS 111. Category 1 & 2 can be found on:
We are updating our staff regularly on the status of the virus and giving out any new information to enable their and
our customer’s well-being.
Over and above our normal cleaning our head office and yard has implemented bi-daily surface wipe downs.
Where possible all staff are also asked to take their laptops home every night to ensure work continuity in case of an
outbreak within the company.
What we expect from our customers:
That all reasonable precautions are taken to ensure our staff are not exposed to any of your staff that have been positively
tested for COVID-19.
If you have any staff members that are tested positively for COVID-19 we are immediately informed so we can take the appropriate action.
Please send to us your COVID-19 action plan / policy.
We hope that by taking these measures we will reduce the spread of this virus and ensure the health and safety of all our staff.
Finally, as a company, we will follow all government guidelines should a lock down be enforced. If you have any queries or want
Issued 11th March 2020